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April 20, 2005
carpet saga, part 2
so you remember the carpet saga that we were having. well, i was supposed to get a call back from the dude on friday. he PROMISED. friday came and went, no call. so i called monday and left him a VM saying how disappointed i was and he will call me by end of day with a solution to my problem. 5 pm rolls around, still no call, so i call back. the girl tells me he's not in for some reason, sorry. #%!$#%!.
tuesday 10 AM, still no call, so i call him back. he says that the correct carpet is on order and when it comes in they will come and install it. you're taking care of it? i ask. yes, he says, we're taking care of it.
well, score one for them. and it only took a couple calls and no yelling. i might actually give them more business!
Posted by eburke at April 20, 2005 10:08 AM